An Enduring Love Hate Relationship with British Telecom
My everyday relationship with BT hit an all-time low last week when I rang customer relations in an attempt to see why my bill was so massive. I guess it had been a bad day in the office for BT customer relations… but they actually deliberately cut me off rather than help. Needless [...]
January 15, 2010It may be time for a new telephone supplier
It seems I have a big decision to make this month. Who to put my telephone and internet business with. Apparently my contract with BT runs out at the end of the month. Which probably means I will forget to do anything about it. But I know I should – so [...]
July 17, 2009Getting Faster Business Broadband
A recent feature on BBC’s Click programme was asking some seriously relevant questions on high speed internet access. The really interesting point the programme was making was the big difference in the actual speed of service in relation to claimed speed of service. Not surprisingly, Asia leads the way in broadband, [...]
July 9, 2009Beefing up Business Broadband
Why are the needs of business broadband so overlooked? I’m not sure our broadband vision for the future is good enough for domestic use – let alone business use. Many UK households now have powerful on-line games consoles placing huge demands on-line capacity. Already ‘high-speed broadband’ is struggling [...]